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SHIPPING POLICY

Worldwide Shipping
We provide worldwide shipping to all countries and regions. Due to the policies and customs requirements of different countries, our shipping service may be adjusted in some cases to minimize package processing time.

Order Processing and Dispatch
We process and ship orders within 3-5 business days of order confirmation. Once your order is dispatched, you’ll receive an email with a tracking number to monitor your package.

Estimated Delivery Times by Region

  • Standard Shipping: 7-15 business days
    • United States: 7-15 business days
    • Europe (e.g., Germany, France, UK): 10-18 business days
    • Australia/New Zealand: 12-20 business days
    • Canada: 10-18 business days
    • Asia (e.g., Japan, South Korea, Singapore): 8-15 business days
    • Other regions: 15-25 business days

Note: Delivery times are estimated and commence from the dispatch date. Actual delivery may be affected by issues such as incorrect addresses, customs procedures, or other unforeseen factors.

Delivery Delay Notice
Due to increased demand, logistics may experience some delays, which can impact the time it takes to deliver your order. We apologize for any inconvenience this may cause and are working hard to reduce delays.

As a thank-you for your patience, we’re providing a COUPON to offset any delay. We’re committed to providing quality products and an improved shopping experience.

Shipping Schedule
Our standard shipping days are Monday, Wednesday, and Friday (GMT+8), excluding holidays. To ensure the quality of your order, we perform a final inspection before dispatch. Due to recent fraudulent activity, we may conduct a manual review of some orders, which may take up to 5 business days.

Import Duties
Customs, import duties, and additional fees may apply upon the package’s arrival in your country and will be collected by the shipping provider (e.g., DHL, FedEx, EMS, SF-Express) or local customs office. These fees are the responsibility of the recipient, as they vary by country.

For urgent inquiries, please contact us at customer@meterizi.com.